Privacy Policy

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can be used to personally identify you. In advance, we want to clarify that we have no interest in personally identifying you, and we regularly review the technologies used to ensure complete anonymization.

All data collected for technical reasons is processed exclusively in an anonymized manner, and it is impossible to draw conclusions about an individual.

Regardless, you can voluntarily provide us with personal data via email or a contact form if you wish. In such cases, we naturally adhere to the General Data Protection Regulation (GDPR). Feel free to take a look at our full GDPR-compliant privacy policy.

No analysis or tracking cookies are used on this page.

Who is Responsible for Data Collection on this Website?

Stickdorn Service Design GmbH
Burgstall 42b, 6162 Mutters
Innsbruck/Austria

How Do We Collect Your Data?

‍Your data may be stored when you voluntarily and consciously provide it to us. This may include data you enter into a contact form.

Other data is automatically collected by our systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or the time of page access). The collection of this data is automatic as soon as you enter this website. The data is stored completely anonymously, and it is not possible to draw any conclusions about your person.

What Do We Use Your Data For?

‍All collected data is used to ensure the error-free and safe provision of the website. The data is stored completely anonymously, and it is not possible to draw any conclusions about your person.

It is in the nature of the internet (specifically the HTTP and TCP/IP protocols) that you must provide your IP address (for example, 89.125.22.121) to the server on the other side – otherwise, how would the server respond with the beautiful website or images? This process takes place between you and our hosting provider. Three things are important to know:

• Your IP address is only stored in an anonymized form.
• We do not have access to this data.
• In practice, an IP address hardly provides the possibility to establish a real connection to a person.

What Rights Do You Have Regarding Your Data?

‍You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future.

Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the relevant supervisory authority.

For this purpose, as well as for any further questions regarding data protection, you can always contact us. Please note that this website does not collect personal data; this section is for your general information only.

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External Hosting

‍This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta- and communication data, website access, and other data generated through a website. This data is stored in an anonymized form, and we do not have access to it.

The use of the host is for the purpose of fulfilling our contract with potential and existing customers (Art. 6(1)(b) GDPR) and for the interest of providing a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).

Our host will process your data only to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data. We have been working trustfully with this host for many years:

Webflow, Inc.
398 11th Street, 2nd Floor
San Francisco, CA 94103

Data Processing Agreement

‍To ensure data processing in compliance with data protection regulations, we have concluded a data processing agreement (DPA) with our host.

Data Protection

‍We take the protection of your personal data very seriously. We treat your personal data, if present, confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, personal data may be collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how and for what purpose we use it. It also mentions that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. It is not possible to completely protect data from access by third parties.

Responsible Party

‍The responsible party for data processing on this website is:

Stickdorn Service Design GmbH
Burgstall 42b, 6162 Mutters
Innsbruck/Austria

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Data Retention

Unless a specific storage period is mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will occur after these reasons no longer apply.

Note on Data Transfer to the USA

‍This website is hosted by the provider Webflow, located in the USA. Data transfer may, therefore, occur via servers outside the EU. We would like to point out that the USA is not a secure third country within the meaning of EU data protection law. US companies are obligated to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities. It is important to note that this website processes personal data only in anonymized form, making this notice theoretical in nature.

Revocation of Your Consent to Data Processing

‍Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Advertising (Art. 21 GDPR)

‍If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data for reasons that arise from your particular situation, including profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms or processing is necessary for the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Supervisory Authority

‍In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

‍You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

SSL or TLS Encryption

‍For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

‍Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. For further information on personal data, you can always contact us.

Right to Restriction of Processing

‍You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may – apart from their storage – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State. Once again, please note: This website does not secretly process personal data, so this notice is of a theoretical nature.

Cookies

‍Cookies are small files that a website can store on your computer to reuse information for later use. For example, a website can remember that you have already entered your password.

We find the entire topic of cookies highly unappetizing and therefore try to avoid them completely.

Our websites do not use cookies for tracking or analyzing user behavior.

One cookie we cannot avoid is called “__cf_bm” and is used by the CDN CloudFlare to prevent abuse by bots. This cookie is set when a video is accessed and expires after a few seconds. It is not possible to identify you personally through this cookie.

If other cookies are used by third-party companies, we will inform you separately within this privacy policy and obtain your consent if necessary.

Server Log Files

‍The provider of the pages automatically collects and stores information in server log files that your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

These data are not merged with other data sources. These data are stored exclusively in anonymized form.

The collection of this data is based on Art. 6(1)(f) GDPR. The host has a legitimate interest in the technically error-free presentation and optimization of our website – for this purpose, server log files must be recorded, especially for security reasons.

Contact Form

‍If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiry via Email or Telephone

‍If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you send us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially statutory retention periods – remain unaffected.

Newsletter Data

‍If you would like to subscribe to the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and they will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interests pursuant to Art. 6(1)(f) GDPR.

After you have been removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.